Jen Heller Meservey

Technical Writer, Conversation Designer

I fight for the users.

"I fight for the users." What does that mean? It's a line from the movie Tron. Tron was a personified computer program who fought to put a software company's network back in the hands of the users so they had the resources to do what they needed to do. As a technical writer, I fight to put technology back in the hands of users through my documentation. I write clear, easy-to-read documentation that helps people learn new technology so they can do what they need to do and accomplish their goals.

Services

• Chatbot conversation design

• Knowledge base building

• UX/UI content

• User guides

• Training guides

• Product descriptions

• Release notes